The main topics of corporate responsibility
Under each overarching theme of responsibility, there are a number of corporate responsibility topics. Their importance to stakeholders and to business is illustrated by the enclosed materiality matrix for responsibility.
The responsibility materiality analysis was conducted by interviewing Finnvera’s principal stakeholders. Based on the interviews, Finnvera’s Management Group confirmed the company’s corporate responsibility topics and prioritised them from the business perspective.
Management of corporate responsibility
At Finnvera, responsibility for corporate responsibility is vested in the Board of Directors and the CEO; implementation is monitored by the Management Group. Practical activities are steered by the principles of corporate responsibility approved by Finnvera’s Board of Directors:
- Corporate responsibility means operating responsibly in dealings with all stakeholders.
- Finnvera carries out its mission and strategy in accordance with the laws, regulations, and industrial and ownership policy goals guiding the company’s operations.
- Corporate responsibility is grounded in the company’s values and good governance. In practice, it is manifested as financial, social and environmental responsibility.
- The daily tools for acting responsibly include client-specific policies and guidelines that are kept up to date, and a certified operating system.
Measuring the success of corporate responsibility
Success in responsibility can be measured by the impacts of financing and by Finnvera’s economic sustainability.
Finnvera also measures the success of stakeholder interaction by means of the client and stakeholder survey every other year and supplemented with event surveys. The continuous measurement of the customer experience was launched in autumn 2016. A personnel satisfaction survey is conducted every year.